Geneva city centre
Flights rarely land exactly on the minute, and Geneva Airport sees arrivals from the first morning wave to well after midnight. This guide answers the questions travellers ask us most often about late, early, diverted and rescheduled flights, and explains what happens to your private transfer in each case. In short: we track your flight, waiting caused by a late flight is included, and any change to your flight should be sent to us as soon as you know it.
My flight lands at midnight: can I still book a transfer?
Yes. AirportsTransfers.ch operates 24/7, so a landing at midnight, or later, is handled like any other arrival. Book online at least 12 hours before pick-up and enter your flight number. We follow the flight in real time, and your chauffeur waits for you in the arrivals hall with a name board, even if you land later than planned. Waiting caused by a late flight is included in the fixed price. If your plans change at short notice, call or send a WhatsApp message to +41 78 346 56 77.
Are there taxis at Geneva Airport after midnight?
There is a taxi rank outside the arrivals area, but availability late at night can vary, and the metered fare depends on traffic, distance and any waiting time. After a long flight, many travellers prefer to know in advance who is collecting them and what they will pay. A pre-booked private transfer gives you exactly that: a chauffeur already waiting in the arrivals hall, a door-to-door ride with no shared passengers, and a fixed price per vehicle shown before payment, whatever the time of night.
Do you meet the first flights arriving around 6am?
Yes. Early-morning arrivals are covered in the same way as daytime flights, because the service runs around the clock. Book at least 12 hours before pick-up and give your flight number: the flight is tracked, and your chauffeur is in the arrivals hall with a name board whether you land a little early or a little late. Early departures to the airport work too, so you can also be collected from your hotel or home in the small hours to catch a first-wave flight.
What happens if my flight lands early?
Nothing changes for you. Because we track your flight with the flight number you gave at booking, your chauffeur follows the actual landing time rather than the scheduled one. You simply collect your luggage, go through customs and look for your name board. There is no need to call us to report an early landing.
Will the chauffeur still be there if my plane is two hours late?
Yes. Your chauffeur adjusts to the real landing time instead of waiting from the original schedule, so a delay of two hours, or more, does not leave you stranded. Waiting caused by a late flight is included in the fixed price: a delay does not add to the cost and you do not need to contact us. The only situations in which you should get in touch are a cancellation, a diversion or a change to a different flight, because the chauffeur then needs to meet another arrival.
How much time should I allow between landing and the pick-up time?
For an arrival you do not need to calculate a buffer yourself. When you book, enter your flight number and the scheduled landing time. We track the flight, and your chauffeur waits in the arrivals hall while you collect your bags and pass passport control and customs. If you are held up for another reason, for example a lost bag report, send a WhatsApp message to +41 78 346 56 77 so the chauffeur knows where you are.
I missed my connection and will arrive on a later flight: what should I do?
Tell us about your new flight as soon as you know it. Call or send a WhatsApp message to +41 78 346 56 77, available 24/7, or e-mail contact@airportstransfers.ch with your booking reference and the new flight number. Flight tracking covers delays to the flight you booked, but a different flight must be updated in your booking so that the chauffeur meets the right arrival. We then confirm your new pick-up time.
My flight number changed: does it matter?
Yes, please tell us. Your chauffeur's timing is based on the flight number given at booking, which we use to track your arrival in real time. Send the new flight number and arrival time by phone, WhatsApp or e-mail, quoting your booking reference. We then follow the right flight, and your chauffeur is in the arrivals hall when you land.
Can I change my pick-up time if my flight schedule changes?
Yes. Contact us with your booking reference and the new time, by phone or WhatsApp at +41 78 346 56 77 or by e-mail at contact@airportstransfers.ch. For an arrival, the new flight number and landing time are enough for us to update the pick-up. For a departure, tell us the new flight time and we will agree a new pick-up time at your address. Changes are subject to availability, so the sooner you write, the easier it is.
My return flight was moved earlier: can you pick me up earlier?
Yes, in most cases. Contact us as soon as possible with your booking reference and the new departure time, and we will move your pick-up earlier, subject to availability. For changes at short notice, phone or WhatsApp is the fastest way to reach us. You receive confirmation of the new pick-up time once it is arranged. If you are travelling from a mountain resort, keep in mind the drive time, for example around 2 h to Verbier or around 1 h 15 to Chamonix, when you check the new schedule.
Can I get to a ski resort at 1am after a late flight?
Yes. Because the service runs 24/7, a transfer to a ski resort after a late landing is possible. We track your flight, waiting caused by a late flight is included, and our vehicles have winter tyres in the ski season. Give the exact address of your chalet or hotel and, if you arrive at night, check with your accommodation how you will collect the keys. Drive times vary: around 1 h 15 to Chamonix or Morzine, around 2 h to Verbier and around 2 h 15 to Courchevel, so you may reach the resort in the early hours.
My flight was diverted to Lyon: can you pick me up there?
A diversion is a special case, because your chauffeur is waiting at Geneva and the new airport is in another country. First check what your airline arranges for passengers on the diverted flight, as this may affect where and when you arrive. Then contact us 24/7 by phone or WhatsApp on +41 78 346 56 77 with your booking reference. We will tell you whether a pick-up from Lyon, or another airport, can be arranged, and confirm the details and the price with you before anything changes.
How to book
Book your transfer online up to 12 hours before pick-up: choose your vehicle, enter your flight number, and the fixed price per vehicle is shown instantly before you pay by card, Apple Pay or Google Pay. You receive an e-mail confirmation straight away, and on arrival your chauffeur meets you in the arrivals hall with a name board. For anything later than 12 hours or a change at short notice, call or WhatsApp +41 78 346 56 77.
