AirportsTransfers.chPRIVATE CHAUFFEUR · GENEVA
AirportsTransfersPRIVATE CHAUFFEUR · GENEVA

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Services · AirportsTransfers.ch

Medical and clinic chauffeur

The medical and clinic chauffeur service from AirportsTransfers.ch offers discreet private transfers between Geneva Airport, hotels and clinics, hospitals or wellness centres in Switzerland and nearby France. It suits patients travelling for treatment or check-ups and the relatives accompanying them. You book online, see the fixed price per vehicle and pay securely in advance.

Medical and clinic chauffeur in Geneva – private chauffeur in a Mercedes

Calm, discreet and on time

Patients travelling for treatment or a medical check-up often arrive tired, sometimes with an appointment time that cannot move. Your chauffeur meets you at Geneva Airport with a name sign, helps with all the luggage and drives you directly to the clinic or to your hotel. We follow your flight; if it lands late, the chauffeur adapts and the waiting is included. Details of your journey are handled with discretion.

For follow-up appointments, a chauffeur by the hour (minimum 2 hours) can take you to the clinic, wait during the consultation and drive you back.

What the service includes and does not include

  • Meet and greet at Geneva Airport, or pick-up at your hotel or residence
  • Help with luggage and personal items from door to door
  • Transfers to appointments, with waiting within the booked hours
  • Comfortable vehicles, including the First Class Sedan (Mercedes S-Class) for more space
  • Discreet handling of names and destinations

This is a chauffeur service, not a medical transport. Our vehicles are not ambulances and our chauffeurs are not medical staff. Passengers must be able to get in and out of a standard car or van, possibly with help from a companion. For patients who need medical supervision or a stretcher, please contact a specialised medical transport provider.

Where we drive patients and families

Geneva has several private clinics and the university hospital, and the Lake Geneva region is known for clinics and medical wellness centres, notably in Lausanne, Montreux, Glion and the hills above Vevey. We also drive patients to clinics in Zurich, Bern and Lucerne, and to spa towns such as Leukerbad, Divonne-les-Bains, Évian-les-Bains, Aix-les-Bains and Brides-les-Bains. Families accompanying patients often book transfers between their hotel, the clinic and Geneva Airport throughout the stay, and some book the return to their home country via Zurich or another airport.

When the patient is a child or an older person, we can install child seats on request or choose a vehicle with easier access, such as the Van (Mercedes V-Class), which has a sliding side door and seats up to 7 passengers with 10 bags.

Booking and payment

Book online with the pick-up point, the address of the clinic, the appointment time and any practical notes, such as mobility needs or extra luggage. The fixed price per vehicle is shown before payment, and you pay through a secure Stripe checkout by card, Apple Pay or Google Pay. Clinics, patient coordinators and family members can book on behalf of a patient and receive an invoice. AirportsTransfers.ch is available 24/7 on +41 78 346 56 77 and at contact@airportstransfers.ch.

Medical and clinic chauffeur: questions and answers

45 questions answered

Is this a medical transport service?
No. It is a private chauffeur service. Our vehicles are not ambulances and our chauffeurs are not medical staff.
Can the chauffeur wait during my appointment?
Yes. Book a chauffeur by the hour, from a minimum of 2 hours, and the chauffeur waits and drives you back.
Can a clinic or a coordinator book for a patient?
Yes. Clinics, coordinators and relatives can book and pay online through AirportsTransfers.ch and receive an invoice.
Which vehicle is easiest to get into?
Many passengers find the Van (Mercedes V-Class), with its sliding door, easier. Mention any mobility needs at booking.
Is my information kept confidential?
Yes. Names, destinations and appointment details are used only to organise your transfer and are handled discreetly.
Booking and payment8
How is the price of a clinic transfer calculated?
The price is per vehicle, based on the distance and vehicle class. Hourly bookings depend on the number of hours. The price is shown before payment and does not change with the number of companions.
Can a clinic pay for a patient's transfer?
Yes. Clinics, patient coordinators and family members can book on behalf of a patient, pay online and receive an invoice. The patient travels without any payment on the day.
Can I get an invoice to claim from my insurance?
We issue an invoice with the details you provide. Whether your insurer reimburses a private chauffeur service depends on your policy, so please check with your insurer before booking.
How do I pay for a clinic chauffeur?
Payment is made online through a secure Stripe checkout by card, Apple Pay or Google Pay. Confirmation arrives by email with the details of the pick-up and the clinic.
What if my appointment is postponed?
Contact us as soon as possible by phone, WhatsApp or email to move the transfer to the new date or time. Changes are handled according to the conditions shown at booking.
How do cancellations work for medical appointments?
Cancellation terms depend on the time remaining before pick-up and are set out in the conditions shown at booking. Let AirportsTransfers.ch know early if treatment plans change.
Can a medical travel agency book transfers for its patients?
Yes. Medical travel coordinators can book transfers for patients, add their billing details for invoices and send AirportsTransfers.ch the full schedule of appointments, so every trip is planned in advance.
Can the transfer be booked without disclosing medical details?
Yes. We only need practical information: pick-up point, clinic address, appointment time and any mobility needs. Medical details are not required and are not requested.
How it works8
How does the clinic chauffeur service work?
You book online with the pick-up point, the clinic address, the appointment time and any practical notes, then pay the fixed price per vehicle. The chauffeur meets you at Geneva Airport or your hotel, helps with luggage and drives you directly to the clinic.
How is a patient met at Geneva Airport?
The chauffeur waits in the arrivals hall with a name sign, takes care of all the luggage and walks with the patient at their pace to the vehicle. We track the flight, so a late arrival does not change anything.
How do I make sure I arrive on time for a fixed appointment?
Enter the appointment time when booking, and choose a pick-up time with a comfortable margin. The chauffeur plans the route according to traffic. For appointments right after landing, allow for possible flight delays.
How do follow-up appointments work?
For follow-up visits, book a chauffeur by the hour, minimum 2 hours. The chauffeur takes you to the clinic, waits during the consultation and drives you back to your hotel or residence.
Can the chauffeur accompany me into the clinic?
The chauffeur can help you from the car to the clinic entrance with your bags. Inside the clinic, you are looked after by its staff. The chauffeur is not medical personnel.
Can a family member travel with the patient?
Yes. Relatives or companions travel in the same vehicle at no extra cost, as the price is per vehicle. Choose a vehicle with enough seats for everyone and the luggage.
How do I book transfers for a hospital stay with several dates?
Book each transfer online, or send the dates, addresses and times to contact@airportstransfers.ch. AirportsTransfers.ch then prepares all the trips, for example arrival, admission, discharge and return to the airport.
What if my discharge time from the clinic changes?
Call or send a WhatsApp message to +41 78 346 56 77 as soon as the new time is known. We will adjust the pick-up whenever possible, as discharge times often move.
What's included6
What is included in the clinic chauffeur service?
Meet and greet at Geneva Airport or pick-up at your hotel, help with luggage from door to door, transfers to appointments with waiting within the booked hours, comfortable vehicles and discreet handling of names and destinations.
Is waiting during a consultation included?
Yes, within a booking by the hour. The chauffeur waits during the consultation and drives you back. For a single transfer, waiting at the clinic is not included, so choose the hourly booking if you need a return.
Which vehicle is most comfortable after treatment?
The First Class Sedan (Mercedes S-Class) offers the most space and comfort in the rear. The Van (Mercedes V-Class), with its sliding side door, is easier for some passengers to get in and out.
Is flight tracking included for patients arriving at Geneva Airport?
Yes. We track the flight, and the chauffeur adjusts to the actual landing time, with waiting included if it is late. This matters when a patient is tired after a long journey.
Does the chauffeur help with wheelchairs or walking aids?
Yes, the chauffeur loads a folding wheelchair or walking aid if declared at booking. Passengers must be able to transfer into the seat themselves or with a companion's help.
Is discretion guaranteed for patients?
Yes. Names, destinations and appointment details are handled discreetly and used only to perform the service. Chauffeurs do not discuss passengers or their journeys with third parties.
Typical situations10
Can you drive me from Geneva Airport to a private clinic in Geneva?
Yes. The chauffeur meets you at arrivals and drives you directly to the clinic or to your hotel. Give the exact clinic address and appointment time when booking.
Do you drive patients to clinics in Lausanne, Montreux or Glion?
Yes. The Lake Geneva region is known for its clinics and medical wellness centres, notably in Lausanne, Montreux, Glion and the hills above Vevey. AirportsTransfers.ch drives patients there from Geneva Airport.
Can you drive patients to clinics in Zurich, Bern or Lucerne?
Yes. Long-distance transfers to clinics in Zurich, Bern and Lucerne are possible, door to door from Geneva Airport or your hotel. Comfort stops can be requested, and companions travel in the same vehicle at no extra cost.
Can you take me to a spa or thermal resort for a cure?
Yes. We drive guests to spa towns such as Leukerbad, Divonne-les-Bains, Évian-les-Bains, Aix-les-Bains and Brides-les-Bains, with luggage for the whole stay. The chauffeur drops you at the entrance of your hotel or spa.
Can you drive a family between their hotel and the hospital every day?
Yes. Families accompanying a patient often book daily transfers between their hotel and the hospital. Several bookings can be planned together by email, so the same daily times are reserved for the whole hospital stay.
Can you drive me home to another country after treatment?
Yes, within our coverage area of Switzerland, France, Italy and Germany. You can also book a transfer to another airport, such as Zurich, for your flight home.
Can you take an elderly parent to a medical check-up?
Yes. The chauffeur collects your parent at home, helps them into the vehicle, drives them to the appointment and, with an hourly booking, waits and brings them home.
Can you drive me to a dental appointment after which I cannot drive?
Yes. A chauffeur by the hour can take you to the appointment, wait and drive you back. This is useful whenever you have been told not to drive after a procedure.
Can you drive a patient after cosmetic surgery?
Yes, if the patient is able to travel in a standard vehicle. The chauffeur is discreet and drives smoothly, and the First Class Sedan offers the most comfortable rear seat.
Can you pick up a patient arriving on a private jet for treatment?
Yes, if the patient can travel in a standard vehicle. Give the flight details and handling agent, and the chauffeur meets the patient at the agreed meeting point.
Practical questions8
Who should not use the clinic chauffeur service?
Patients who need medical supervision, oxygen managed by staff, or a stretcher should use a specialised medical transport provider. Our vehicles are not ambulances and our chauffeurs are not medical staff.
Can I bring medical equipment in the car?
Yes, personal medical equipment such as a folding wheelchair, crutches or a portable device can travel if declared at booking. Make sure it fits within the vehicle's luggage capacity.
Can a child patient have a child seat?
Yes. Request a child seat or booster with the child's age at booking, and it will be installed before pick-up, whether at the airport, the hotel or the clinic.
What if I feel unwell during the transfer?
Tell the chauffeur immediately. They will stop at a safe place as soon as possible. In an emergency, the chauffeur will call the emergency services, as they are not medical staff.
Can I request a smooth, slow drive after treatment?
Yes. Tell the chauffeur or add it to the booking notes. The chauffeur adapts the driving style and route to make the journey as comfortable as possible.
Can I ask for a chauffeur who speaks my language?
Yes, you can ask. State your preferred language in the booking notes, and we assign a suitable chauffeur whenever possible. Companions can also contact us in writing by email.
Is the service available at night for early hospital admissions?
Yes. AirportsTransfers.ch operates 24/7, so early-morning admissions and late discharges can be covered. Book the time you need and allow a margin for traffic, especially for early admissions in Geneva or Lausanne.
How do clinics and families contact you?
By phone or WhatsApp on +41 78 346 56 77, available 24/7, or by email at contact@airportstransfers.ch. Use phone or WhatsApp for same-day changes, such as a new discharge time or a moved appointment.

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