A private transfer from Geneva Airport is a car with a chauffeur, booked in advance at a fixed price per vehicle, that meets you in arrivals and drives you directly to your address, whether Lausanne 61 km away (about 45 minutes) or a ski resort in the Alps. This page gathers the questions travellers ask most often before booking with AirportsTransfers.ch, from where to find the chauffeur to what happens if the flight is late.
- Booking: online, with the fixed price shown before you pay
- Meeting point: arrivals hall, chauffeur holding a name sign
- Delays: flight tracked, waiting included when a flight lands late
- Luggage: vehicle matched to passengers, bags, skis and bulky items
- Payment: card, Apple Pay or Google Pay; invoices for companies
Booking and prices
How far ahead should I book? As soon as your flights are confirmed. For ski-season weekends, school holidays and major events at Palexpo, booking early is wise because demand is high. Last-minute requests are handled whenever a vehicle is available.
Is the price per person or per vehicle? Per vehicle. The price is fixed for the journey and shown before payment, so a family or group shares it. It does not depend on traffic or on how long the drive takes.
Can I book a return trip? Yes. Booking both legs together means your departure is organised from the start. Times can be adjusted in advance if your plans change.
Meeting your chauffeur
Where do we meet? In the arrivals hall after customs. Your chauffeur holds a sign with your name, or initials or a company name if you prefer discretion.
What if I cannot find the chauffeur? Your booking confirmation includes a contact number. Call or send a WhatsApp message to +41 78 346 56 77 and the team will guide you.
What if the flight is early or late? The flight is tracked using the number you provide, and the pick-up time adapts. Waiting is included when the flight is late, and lengthy queues at passport control or baggage claim are taken into account.
Vehicles, luggage and equipment
- Business Sedan (Mercedes E-Class): up to 3 passengers and 3 bags
- First Class Sedan (Mercedes S-Class): for a more refined ride, similar capacity
- Van (Mercedes V-Class): up to 7 passengers and 10 bags, with space for skis
- Minibus (Mercedes Sprinter): for larger groups and plenty of luggage
Do I need to declare skis? Yes. Skis, snowboards, golf bags, bike boxes and other bulky items should be declared at booking so the vehicle has room. If unsure, list everything and the team will confirm.
Are child seats available? Yes, on request. Give the age or weight of each child so the correct seat or booster is fitted.
What about a pram, wheelchair or pet? Mention it in the booking notes. A folded pram or wheelchair usually fits alongside luggage, but it counts towards the space available, so a larger vehicle may be advised. For pets, describe the animal and its carrier so the team can confirm before you travel.
How many bags can I really bring? The capacities above are a guide for standard suitcases. Large hard-shell cases, boot bags and rucksacks take more room, so it is better to list everything honestly. If in doubt, a size up is the safer choice, especially for a long mountain drive.
On the road
Do you go to France and Italy? Yes. Routes to Chamonix, Megève, Annecy, Courchevel, Courmayeur and further afield are common. The route simply crosses the border; keep your travel documents to hand.
Can we stop on the way? A short stop, for example at a supermarket or for a comfort break, can be requested. Mention it at booking for longer stops.
Can I hire a chauffeur for several hours? Yes, by the hour with a minimum of two hours, useful for meetings, sightseeing or multiple drop-offs.
Can the chauffeur help with a quiet ride or phone calls? Yes. Ask for a calm journey and conversation will be kept to the essentials; calls in the car are treated as private.
Payment and paperwork
How do I pay? Online and securely, by card, Apple Pay or Google Pay, at the time of booking.
Can my company get an invoice? Yes. Invoices can be issued for companies, which is helpful for business travel and events.
Is the service available at night? Yes, 24 hours a day, seven days a week, including very early departures and late-night arrivals.
Ready to book?
Reserving with AirportsTransfers.ch takes a few minutes: enter the pick-up and drop-off, flight number, passengers and luggage, then choose your vehicle. The fixed price appears before you confirm and pay. You receive a confirmation, and on the day your chauffeur meets you with a name sign, helps with the luggage and drives you directly to your door. For anything not covered here, call or WhatsApp +41 78 346 56 77; the team answers around the clock.
