Meet and greet means your chauffeur waits for you in the public arrivals hall at Geneva Airport holding a sign with your name, then helps with luggage and walks you to the vehicle. It is included with every AirportsTransfers.ch airport pick-up, and the sign can be adapted, for example with a company name or a code word, if you prefer not to have your own name on display.
- Where: Public arrivals hall, after baggage reclaim and customs
- What you see: Your chauffeur holding a sign with the agreed name
- Timing: Based on your tracked flight, waiting included if it lands late
- Privacy: Company name, initials or a code word instead of your full name
- Included: Help with luggage and a walk to the waiting vehicle
What happens from landing to the car
After your aircraft lands, you clear passport control if you are arriving from outside the Schengen area, collect your bags and pass through customs. The doors then open into the public arrivals hall, where your chauffeur is waiting at the barrier with a printed or tablet sign showing the name given at booking. You make eye contact, introduce yourself, and the driver takes over the trolley.
From there it is a short walk to the vehicle, parked close to the terminal. The driver loads the luggage, checks that any child seats are fitted correctly, confirms the destination and sets off. There is no queue at a taxi rank, no searching for a booth, and no need to explain an address in a language you may not speak.
Because pick-up timing follows your flight in real time, the chauffeur adjusts to early landings and delays. If baggage reclaim is slow, they wait; that is part of the service rather than an exception.
Why a name sign still matters
It can seem old-fashioned in the age of apps, but a physical sign is the most reliable way to connect two strangers in a busy hall. Phones run out of battery, roaming is switched off, and Geneva's arrivals area can be crowded at peak times when several long-haul and European flights land together. A visible name removes the guesswork.
It is especially reassuring for first-time visitors, for older travellers, for children travelling with only one parent, and for business guests whose host has arranged the car on their behalf. The guest does not need to know the driver's name or number in advance; they simply look for the sign. Hosts and assistants appreciate it too, because they know their guest will be met in person rather than left to find their own way.
For families arriving with tired children and a mountain of bags, the moment someone steps forward to take the trolley is often the point where the holiday finally starts.
Privacy options for VIP and discreet arrivals
Not everyone wants their full name held up in a public place. Executives, public figures and private individuals who value discretion often prefer something less obvious. You can request a sign with initials only, the name of a company or event, a booking reference, or a pre-agreed code word that means nothing to anyone else.
Some guests prefer no sign at all. In that case the chauffeur can share a description, a contact number and a precise meeting spot, and you message on landing. This works well for travellers who know the airport and simply want to walk out and find the driver without any visible display. It also suits guests who are met by a colleague or friend at the same time and simply need the car to be ready outside.
When the arrival is particularly sensitive, mention it at booking. A brief note about the level of discretion you need lets the chauffeur adapt how and where they wait.
- Initials or a first name only
- Company, event or hotel name instead of a personal name
- A code word agreed in advance
- No sign: meet at a pre-agreed spot using messages
Alternatives and special cases
Passengers arriving by private jet are usually handled through the business aviation facilities rather than the main arrivals hall, so the meeting point is arranged differently. Groups arriving on several flights can be met by one chauffeur in turn, or by separate vehicles if timings are far apart.
If you are being collected from a hotel, chalet or office rather than the airport, there is no sign: the chauffeur simply arrives at the address at the agreed time and lets you know by message.
For conferences and events, where many guests arrive over a day or two, a sign with the event name is often the clearest option. Delegates recognise it instantly, and the chauffeur can check names against a list before setting off. For weddings and private celebrations, the same approach works with the couple's name or a simple theme word.
Booking a meet-and-greet transfer
Booking with AirportsTransfers.ch is done online, with a fixed price per vehicle shown before you pay by card, Apple Pay or Google Pay. Meet and greet with a name sign and flight tracking are included, child seats can be requested, and skis or snowboards should be declared when you book. Use the booking notes to specify the name or code word you would like on the sign.
For special requests, call or WhatsApp +41 78 346 56 77 at any hour. Vehicles range from a Mercedes E-Class to an S-Class, a V-Class van for families and a Sprinter minibus for groups.
