Privacy policy

This page is available in English and French. In case of discrepancy, the French version prevails.

Version of 12 November 2026.

1. Controller

Prestige limousine Sàrl (UID CHE-296.657.573), Rue de Genève 107, 1226 Thônex, e-mail contact@airportstransfers.ch, phone +41 78 346 56 77. For any question about your data, write to us at this address.

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, for clients residing in the European Union, the General Data Protection Regulation (GDPR).

2. Data we process

• Booking: name, phone, e-mail, flight number, pick-up and destination addresses, date and time, number of passengers, suitcases and child seats, notes, company name and billing details if you provide them.
• Payment: payments are processed by Stripe. We receive the payment confirmation, amount and method, but never your full card number.
• Contact: messages sent through the contact form, by e-mail, phone or WhatsApp.
• Technical data: on each visit, the server records the IP address, date and time, page requested and browser type, for security and to keep the site running.

3. Purposes

We use this data to organise and carry out your transfer, contact you before and during the journey, track your flight, issue invoices, meet our legal obligations (accounting) and keep the site secure. Under the GDPR, the legal bases are the performance of the contract, our legal obligations and our legitimate interest in running the service. We never sell your data.

4. Recipients and countries

• Your chauffeur receives the information needed for the journey (name, phone, flight, addresses, passengers, luggage).
• OVHcloud (OVH SAS, France) hosts the website, database and e-mail service in data centres in France.
• Stripe (Stripe Payments Europe Ltd., Ireland) processes payments; Stripe may also process data in the United States, with appropriate safeguards (standard contractual clauses).
• WhatsApp (Meta): if you contact us via WhatsApp, your messages go through this service, which may process data in the United States.
• Google Fonts: on the Arabic version of the site only, a font is loaded from Google's servers (United States), which then receive the visitor's IP address.

Data may therefore be disclosed in Switzerland, the European Union (France, Ireland) and the United States. Transfers to the United States rely on recognised safeguards (Swiss-US Data Privacy Framework certification or standard contractual clauses).

5. Cookies

The site only uses technical cookies: a session cookie for form security (gcs_sid) and a display cookie (at_v2). We currently use no advertising or analytics cookies. If we add any, we will ask for your consent first and update this page.

6. Retention

Booking data is kept as long as needed to carry out the transfer and handle any claims. Accounting records (invoices, payments) are kept for 10 years, as required by law. Technical server logs are deleted after a short period.

7. Your rights

You may request access to your data, its correction or deletion, and object to certain processing. Where the GDPR applies, you may also request restriction of processing and data portability. Write to us at contact@airportstransfers.ch. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC), or the supervisory authority of your country of residence in the European Union.

8. Security

The whole site is encrypted (HTTPS). Payments are made on Stripe's secure platform. Access to booking data is limited to the people who need it.

See also our Terms and conditions and our Legal notice.